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MultiFEED Service

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MultiFEED Service

Housing Service

Designed for customers using the MultiFEED connectivity service,the MultiFEED Housing Service stores,maintains,and manages customers' routers,servers and other devices indispensable to continuous 24-hour operation of such services as authentication,e-commerce transactions,and media organization. In housing these devices,the MultiFEED Housing Service ensures that the housing facilities are completely secure. The Housing Service also provides facility services such as power supplies and ventilation for the customer's devices as well as monitoring and maintenance services.

Features
  • The installation space for the customer system consists of a 19-inch rack or rack cabin. Included in the rack or cabin price are power supply, air conditioning and security management costs.
  • Continuous reliable operation of the customer system is assured by the use of our dedicated emergency backup power system (UPS and local generator) and quake-resistant housing facilities.
  • Customer equipment is protected by individual locks on each rack or cabin and machine room entry control using ID cards. A staff member is present whenever someone enters the machine room, which is also under constant video surveillance.
  • Round-the-clock monitoring and maintenance of customer equipment and connections frees customers from most of the burden of system administration.
Specification of Housing Rack
  • Doors (Smoked finish) are lockable.
  • The standard rack comes with four stationary shelves.
  • Twelve power outlets are provided. Power ducts of 15A each are installed on both sides.
  • Using a 100V AC power source, the maximum current per rack is 20A.
    (Please contact us about additional power supply such as 200V AC power source.)

Cabin

Rack

Rack/Cabin Pre-wiring
  • Each rack and cabin in the housing room is pre-wired with the following set of cables.
  • Multi-mode SC-SC cord: 2 (4cores)
  • Single-mode SC-SC cord: 1 (2cores)
  • Category 5 cables: 2
  • Metallic cables: 2 (4cores)
Maintenance of housed equipment
The following services are provided 24 hours a day.
  1. Operations and maintenance work

    INTERNET MULTIFEED performs maintenance and administration of the equipment we provide for this service (rack/cabin, communications cable, power supply, air conditioning).

  2. Hardware fault handling

    On instruction from the customer, we perform terminal lamp display status checking and power on/off for the housed equipment.

  3. Link fault handling

    On instruction from the customer,we perform lamp display status checking and power on/off for the line termination equipment.

  4. Notification

    We make notification to the registered contact point (E-mail or FAX) in the case of power supply or air conditioning failure affecting the housed equipment,both when a problem occurs and after recovery.

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